Support

Report a player

The fastest way is inside the game: open the player from a club, your friends or the scoreboard and choose Report. It reaches the same queue we read every day. You can also Block them, which hides their messages from you straight away and stops them reaching you.

If you would rather write, send the player's name and what happened to support@dropdev.se. Anything about safety is answered within a day.

Lost your progress

If you secured your account with an email address or with Apple or Google, sign in again on the new device and it comes back. If you never secured it, the progress lived on the old device and we cannot recover it.

A purchase did not arrive

Restart the game first: a purchase that was taken but not delivered is granted the next time the game reaches our servers. If it still has not arrived, write to us with the receipt from Apple or Google.

Delete your account

In the game, open Account and choose delete. It removes everything we hold about you. There is no undo.

Write to us

DropDev AB, Sweden. support@dropdev.se